Explore

ArkLeisure, developed over eight years of on-going research, is the only values-based segmentation specific to the UK travel consumer.

Introducing the ArkLeisure model

Eight-segments, Values-based, Two-dimensional


Click on one of the eight segments below to get a detailed something something about them. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

The ArkLeisure Model

High Street

Brand over function

Followers

Risk averse

Habituals

Averse to change

Functionals

Expectant of service

Brand over function, these individuals are indulgent and prefer to be advised.

  • Like to take their information from other sources rather than discover things for themselves
  • Keen to follow along when a fashion has been established
  • Brand and style are more important than functionality or individuality
  • Not the first to adopt new products but they will be ahead of the majority of the market
  • An active segment that is moderately interested in intellectual pursuits, arts and culture
  • Prepared to spend money on luxury which tends to mean more things
high street

Risk averse, these individuals prefer the tried and tested.

  • Strongly influenced by their peers and by the media
  • Unlikely to value things that are new and different
  • They will try things that are new to them as individuals
  • A similar aversion to what might be considered old fashioned as Style Hounds, but much less interest in new options
  • Avoid risk and will take up options when others have shown they work
  • Lag behind other groups when it comes to new products and services
  • Little interest in intellectual challenges, arts & culture
  • Service means freebie extras like Satellite TV and sun beds thrown in
followers

Strongly adverse to change, these individuals hold dear traditional values

  • Strongly traditional
  • Strongly resistant to change preferring the familiar
  • Value a more relaxed pace of life
  • Purchase decisions made on function
  • Fashion has little meaning to them
  • Very risk averse and show little interest in new options or opportunities
  • No interest in arts or culture
  • Spend little money, on brands or service
  • Find it hard to justify expense of any sort
  • Often have limited income
habituals

Both price driven and practical, these individuals are expectant of service

  • Self-reliant
  • Very price driven and value functionality strongly over style
  • Traditional values
  • Not prepared to pay for fashion, style or individuality
  • Not early adopters of new ideas
  • Interested in new experiences, and happy to try things new to them
  • Enjoy intellectual challenges, traditional arts and culture
  • Resistant to spending
  • Service is something that they expect as opposed to something they will pay extra for
functionals

Service orientated individuals with a relaxed pace of life

  • Self-reliant and independent
  • Hold traditional values
  • Unlikely to justify spending on expensive alternatives
  • Value more traditional established brands
  • Functionality is far more important than style and individuality
  • Value, and will pay for, good service, which for them means recognition and individual attention
  • Relaxed pace of life
  • Enjoy intellectual challenges, arts and culture
traditionals

Valuing technology, authenticity and independence

  • Independent individualists
  • Not worried about what others might think
  • Little influenced by style or brand unless it represents their personal values
  • Value technology, new products, services and experiences
  • Function far out rates style as a purchase driver
  • High spenders on what they want - but intolerant of substitutes or image based advertising
  • Enjoy intellectual challenges but 'arts and culture' are often negatively perceived
  • Value good service - which means enabling them to do what they want
discoverers

Confident, stylish, and willing to give anything a go once

  • Do what they want rather than follow any particular fashion
  • Comfortable trying new things that are out of the ordinary
  • Happy to adopt traditional values when appropriate
  • High-spending market
  • Find it easy to justify buying expensive alternatives
  • Risk takers - a desire for things that are new and different
  • They like new challenges, both physical and intellectual
  • Life for this group is full and active, but with an appreciation of arts and culture
cosmopolitans

Fashion conscious early adopters who actively pursue excitement

  • Very brand/fashion conscious
  • Do not want to be seen as old fashioned
  • Early adopters
  • Risk takers - they live a full and active life
  • Like to be part of the latest trends
  • Strongly influenced by others
  • Ready to spend money
  • Will pay for better service - which to them means more to do or more fun
  • no real interest in sophisticated arts, or cerebral activities
  • Fun and excitement is what defines a good time
style hounds

Traditionals

Service orientated

Discovers

Authenticity and independence

Cosmopolitans

Confident and stylish

Style Hounds

Fashion conscious

We'd to talk

Leave us a quick message and we'll get back to you.